Accessibility Arrangements at Ledorot Judaica
Ledorot Judaica makes every effort and invests significant resources to provide all its customers with equal, respectful, accessible, and professional service. In accordance with the Equal Rights for Persons with Disabilities Law, 5758-1998, and the regulations enacted thereunder, extensive efforts and resources are invested in implementing the required accessibility adjustments to ensure that a person with a disability can receive the services provided to all customers, independently and equally.
Accessible Customer Service
- Employee Training for Accessible Service – Training sessions are held to introduce the field of accessibility, raise awareness among employees, and provide practical tools for delivering accessible service.
- Accessible Telephone Center – The voice response system has been made accessible so that information is conveyed in clear language without background music.
- Additional Contact Methods
- Email
ledorotjudaica@gmail.com - Contact via the "Contact Us" form on the website.
Website Accessibility
An accessible website is a site that allows people with disabilities and older adults to browse with the same level of efficiency and enjoyment as all other users. Approximately 20 to 25 percent of the population encounters difficulties using the internet and could benefit from more accessible web content, according to a 2003 study conducted by Microsoft.
Ledorot Judaica believes in and works towards equal opportunities in the online space for people with various disabilities and those who use assistive technology for computer use.
Information about Site Accessibility
- This site complies with the requirements of the Equal Rights for Persons with Disabilities (Accessibility Adjustments for Service) Regulations, 5773-2013.
- Accessibility adjustments were made according to the recommendations of the Israeli Standard (IS 5568) for web content accessibility at AA level and the international 2.0 document.
- Tests were conducted for the highest compatibility with the Chrome browser.
- The site provides a semantic structure for assistive technologies and supports the common usage pattern for keyboard operation using arrow keys, Enter, and Esc to exit menus and windows.
- Adapted for display in common browsers and for use on mobile phones.
- For the best browsing experience with screen reader software, we recommend using the latest NVDA software.
- Documents or video clips uploaded to the site before October 2017 may not be fully accessible. If you encounter such a document or video, please contact the accessibility coordinator of Ledorot Judaica, and we will ensure the information is made accessible to you.
- Providing Information in an Accessible Format – Ledorot Judaica offers its customers the option to receive information in accessible formats. The provision of information is free of charge and intended for people with disabilities. For inquiries and information regarding accessibility, please contact the company's accessibility coordinator, whose details appear later in this statement.
Contact Methods for Requests and Suggestions for Accessibility Improvement
It should be noted that we continue our efforts to improve the company's accessibility as part of our commitment to enable the entire population, including people with disabilities, to receive the most accessible service.
If you encounter any problem or malfunction regarding accessibility, we would appreciate it if you would notify us, and we will make every effort to find a suitable solution for you and resolve the malfunction as soon as possible.
- Phone: 054-4999714
- Email: ledorotjudaica@gmail.com
Publication of the Accessibility Statement (H3)